Questions
About our candles
What types of candles do you offer?
We offer hand‑poured soy candles in glass jars, including the Gift jar set, Evening trio and Forest candle, as well as soy wax flakes for home candle making.
How should I care for the candles?
Trim the wick to 5 mm before each burn, keep the candle away from drafts, and allow the wax to melt to the edge of the container on the first use.
What are the candles made of?
Soy wax and a cotton wick, in amber or clear glass. Each candle's scent is listed on its page; the soy wax flakes are plain soy wax for making your own.
Orders and delivery
How long does delivery take?
Orders to Germany and Austria are delivered in 2 to 4 working days.
What are the delivery costs?
Standard DHL parcel shipping costs €4.90, and is free for orders over €50.
How do returns work?
Returns are accepted within 30 days of delivery for unlit candles in their original box. Contact us for a return label and we will refund the full purchase price.